Terms of service

Terms of Service

Last updated: March 9, 2026

By accessing or using this website, you agree to be bound by the following Terms of Service. If you do not agree with these terms, please do not use this website.

These Terms apply to all visitors, customers, and users of the Hook Authority website.

Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the website.

You may not attempt to interfere with the security, functionality, or operation of the website.

Product Information

Hook Authority manufactures and sells powder coating hooks and related wire products.

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and update information at any time without prior notice.

Orders

By placing an order through our website, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method provided
  • Orders may be declined or cancelled if fraudulent or suspicious activity is suspected

We reserve the right to limit quantities or cancel orders at our discretion.

Pricing

All prices are subject to change without notice. Pricing displayed on the website is in U.S. dollars unless otherwise specified.

Volume discounts may apply only to identical products of the same wire size, as indicated on the website.

Lead Times and Shipping

Lead times displayed on the website are estimates and may vary depending on order volume, product availability, or production schedules.

Hook Authority is not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control.

Custom Manufacturing and File Submissions

Customers may submit drawings or files for custom hook manufacturing or quotes. Accepted file formats may include:

  • PDF
  • STL
  • DWG
  • STP
  • PNG
  • JPG

By submitting files or drawings, you confirm that you have the right to use and share those designs.

Hook Authority will use submitted files solely for quoting or manufacturing purposes and will not distribute customer designs except as necessary to complete the requested work.

Limitation of Liability

Hook Authority shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Customers are responsible for ensuring that products are suitable for their intended application.

Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Hook Authority and may not be reproduced or used without permission.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@hookauthority.com